Terms & Conditions

Last Updated: 2024-11-25

1. Acceptance of Terms

Welcome to Promoexchange ("Platform", "we", "us", "our"). By accessing or using our website at https://promoexchange.io, you agree to be bound by these Terms & Conditions. Please read them carefully.

2. About Promoexchange

Promoexchange is a digital marketplace operated by Promoexchange LLC, located at 30 North Gould Street, WY, United States, 42837.

3. User Accounts

3.1 Account Creation

Users must be at least 18 years old (the age of majority) to create an account and use the platform.
Users are responsible for providing accurate and current information during account registration.

3.2 Account Responsibilities

Users are responsible for maintaining the confidentiality of their account and are fully responsible for all activities under their account.
Users agree to immediately notify us of any unauthorized use of their account.

4. Marketplace Guidelines

4.1 User-Generated Content

Users are prohibited from creating or selling content that:

Incites violence against any group
Violates local, state, or federal laws
Contains explicit, offensive, or harmful material

4.2 Purchases and Payments

Payment processing is handled securely through Stripe.
Users agree to the payment terms and conditions of Stripe when making transactions.

4.3 Refund Policy

Refunds are only allowed before a promotion starts.
After a promotion begins, refund requests will be subject to arbitration.

5. User Conduct

Users agree not to:

Violate any local, state, national, or international law
Infringe on the rights of others
Post offensive, harmful, or inappropriate content
Engage in fraudulent activities

6. Enforcement and Account Suspension

6.1 Violations

We reserve the right to:

Investigate any reported violations of these Terms & Conditions
Take appropriate action to protect the platform and its users

6.2 Account Suspension and Banning

For first-time offenses, we may issue warnings or temporarily suspend account access.
Repeat offenses may result in permanent account suspension or banning from the platform.
Banned users are prohibited from creating new accounts.

7. Limitation of Liability

Promoexchange is not liable for:

Any losses incurred through transactions on the platform
Content created or sold by users
Indirect, incidental, or consequential damages

8. Feedback and Suggestions

Users acknowledge that any feedback or suggestions provided to Promoexchange may be implemented without compensation or credit to the user.

9. Termination